Project Delivery Manager - Can Be Remote/WFH With Occasional Travel to Tampa, FL

Job Location : Location

Our Company

About Us:

American Integrity Insurance, the premier writer of Florida homeowners insurance, has more than 280,000 customers and is exclusively represented by more than 1000 independent agents who specialize in this complex and ever-evolving market. We offer sound and comprehensive home, condo, rental property and manufactured home insurance to families throughout the Sunshine State. Comprised of over 240 insurance professionals, most of whom work in our Tampa-area headquarters, we have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Places to Work in Insurance by Business Insurance magazine for the past eight years.


A Day in the Life:

Who Says Insurance Can’t Be Fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn’t understand the importance of having fun, helping others and giving back. Our company culture is priceless, and we hold true to our six core values: integrity, commitment, teamwork, humility, passion and fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance to Florida residents and paying claims in a timely manner when our customers suffer a loss – and to do so with Integrity.


Learn more about American Integrity Insurance and our job opportunities at

This Job

Title: Project Delivery Manager


The Project Delivery Manager is responsible for driving program and project deliveries from conception to completion, working collaboratively within their own team of business analysts, quality analysts, and IT operations as well as with external constituencies including business intelligence and business unit leaders.  He/she will champion business and IT process improvement throughout the organization and be a trusted ally for all business units.  The Project Delivery Manager will estimate workload and logistics for projects, and train the team on best practices.


Can Be Remote/WFH With Occasional Travel to Tampa, FL

What You’ll Do

  • Drive Program and Project delivery from conception to completion.
  • Interface with key business stakeholders to prioritize, escalate, and manage expectations.
  • Ensures the creation and establishment of scope and priorities, management of risks/issues/dependencies, delivery of solutions and lead change management activities
  • Drive continuous improvement to process and technology to achieve optimal growth.
  • Manage matrix resource capacity within American Integrity and vendors.
  • Work collaboratively with QA, BA, Production Support, BI and IT Ops to achieve organizational goals and drive “win-win” results.
  • Champion the RACI matrix for successful project delivery
  • Perform vendor management through each project initiatives.
  • Accountable for delivering projects within the expected budget.
  • Roadmap planning.
  • Champion Business and IT process improvement.
  • Drive foundational change to achieve self-host and “self-sustainability”.
  • Provide leadership to train the team on “detail estimates and detail planning”.
  • Assist the organization to achieve “Earn Value” project cost management.
  • Ability to foreacast budget and resource needs, as well as manage and tack budget variance.
  • Work closely with executive leadership and provide proactive and timely updates on project status and porential impediments.

What You’ll Need to be a Top Candidate

Education: Bachelor’s Degree in Computer Science, MIS, mathematics, finance, statistics, business or related field.


Experience: At least five (5) to seven (7) years of progressive leadership responsibility, with substantial experience in project management within an IT department. 



  • Extensive knowledge of P&C Policy Admin development and maintenance
  • PMP/CSM Certification
  • Hands on experience being a Project Manager or a Scrum Master on App Dev and/or Application Support teams
  • Proficient with project planning tools such as MS-Project, Rally, Jira, etc.
  • Extensive Agency and Consumer experience
  • Expert facilitation skills
  • Formal knowledge of Issues and Risk Management
  • Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
  • Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
  • Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
  • Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Dependability – Follows instructions, responds to direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Can Be Remote/WFH With Occasional Travel to Tampa, FL

Your Environment

Working Conditions: Normal business office environment.  Must be able to remain in a stationary position for periods of time while constantly operating a computer and or other office productivity machinery such as a calculator or telephone.  The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery or communicate with coworkers. 


Travel: Minimum, as required.


ADA: The above statements cover what are generally believed to be the principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties.  


American Integrity Insurance Group is an Equal Opportunity Employer


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