Inside Sales Representative

Regular Full-Time

Our Company

About Us:


American Integrity Insurance, the premier writer of Florida homeowners insurance, has more than 235,000 customers and is exclusively represented by more than 800 independent agents who specialize in this complex and ever-evolving market. We offer sound and comprehensive home, condo, rental property and manufactured home insurance to families throughout the Sunshine State. Comprised of nearly over 160 insurance professionals, most of whom work in our Tampa-area headquarters, we have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Places to Work in Insurance by Business Insurance magazine for the past three years.


A Day in the Life:


Who Says Insurance Can’t Be Fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn’t understand the importance of having fun, helping others and giving back. Our company culture is priceless, and we hold true to our six core values: integrity, commitment, teamwork, humility, passion and fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance to Florida residents and paying claims in a timely manner when our customers suffer a loss – and to do so with Integrity.


Learn more about American Integrity Insurance and our job opportunities at

This Job

This Job: Inside Sales Representative 


You'll Report To: Inside Sales Manager


What You'll Do: The Inside Sales Representative will work closely with our partner agents, Sales, Customer Care, Marketing, and Underwriting to actively issue new business policies. 

What You’ll Do

You'll be Responsible for:

  • Prepares and reviews potential policies for agents transferring business to American Integrity as part of the Agency Book Consolidation (ABC) process. 
  • Responsible for reviewing and adjusting quotes as part of the Agency Book Consolidation (ABC) Process.
  • Quote and issue all lines of business, some manual quoting may be required.  This includes verifying quoted premium meets the agreed upon threshold for issuance, matching prior carrier coverages, as well as verifying underwriting requirements.
  • Regular communication with agents and Territory Sales Managers on ABC process (either monthly, weekly, daily).
  • Responsible for meeting monthly production goals as set by management.
  • Will be involved in assembling new business welcome packages for new customers using agent letterhead and envelopes.
  • Build relationships with agency partners by providing assistance and conferring with agents to obtain and provide information regarding their book roll procedures, expectations, and requirements via phone calls and emails. 
  • Prospects new agent relationships and grows existing relationships in the assigned territory through phone calls, email, and occasional face to face visits.
  • Represents company at trade association meetings and events to promote product and organization.
  • Reports essential product information, changes, or adjustments needed, including agent feedback, to the Product Department.
  • Prepare quote spreadsheets for decision support to run initial quotes.  Quote data information may be needed from agent declaration pages, company logins or agent spreadsheets.
  • Other duties as assigned.

What You’ll Need to be a Top Candidate

What You'll Need to be a Top Candidate:


Education: Associate’s Degree required.


Experience: Two (2) years of personal lines experience, or combination of education and experience.


Licensure: The ideal candidate possesses any one of the following Florida licenses, and it must be current: 20-44 (Personal Lines) or, 2-20 (General Lines)



  • Demonstrated skills in the use of computer software applications, including proficiency in MS Excel. 
  • Specific knowledge in a particular line of business and / or additional education may be required by the hiring business unit. 
  • Familiarity with various types of insurance policies preferred.



  • Proven ability in customer service required. 
  • Ability to communicate interpersonally with individuals and groups via telephone and in writing. 
  • Ability to communicate effectively with a wide variety of technical / professional / consumer clients. 
  • Ability to develop and maintain open and trusting working relationships with clients / agents in order to gather pertinent information.
  • Ability to balance timeliness and accuracy.
  • Ability to listen and communicate clearly while maintaining proper confidentiality. 
  • Strong decision-making and problem solving skills. 
  • Ability to innovate regarding methods and approaches to existing and future work processes.
  • Ability to be resourceful in information gathering and assess information for the best possible decision. 

Your Environment

Your Environment:


Working Conditions: Normal business office environment.  Must be able to remain in a stationary position for periods of time while constantly operating a computer and or other office productivity machinery such as a calculator or telephone.  The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery or communicate with coworkers.


Travel: Minimum, as required.


ADA: The above statements cover what are generally believed to be the principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties. 


American Integrity Insurance Group is an Equal Opportunity Employer.


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