Vendor Relationship Manager

Special Projects
Regular Full-Time

Our Company

About Us:


American Integrity Insurance, the premier writer of Florida homeowners insurance, has more than 250,000 customers and is exclusively represented by more than 900 independent agents who specialize in this complex and ever-evolving market. We offer sound and comprehensive home, condo, rental property and manufactured home insurance to families throughout the Sunshine State. Comprised of nearly over 160 insurance professionals, most of whom work in our Tampa-area headquarters, we have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Places to Work in Insurance by Business Insurance magazine for the past three years.


A Day in the Life:


Who Says Insurance Can’t Be Fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn’t understand the importance of having fun, helping others and giving back. Our company culture is priceless, and we hold true to our six core values: integrity, commitment, teamwork, humility, passion and fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance to Florida residents and paying claims in a timely manner when our customers suffer a loss – and to do so with Integrity.


Learn more about American Integrity Insurance and our job opportunities at

This Job

This Job: Vendor Relationship Manager


You'll Report To: Vice President--Special Projects


What You'll Do: 

The Vendor Relationship Manager will work with the VP of Special Projects to develop and maintain meaningful relationships with all  organizational vendors. He/she will evaluate current relationships and negotiate new contracts where needed to ensure the service needed is met and that services are provided in a timely manner within the specified budget.


Develops and sustains strategic relationships with key suppliers and define supplier engagement model. Develops, manages and coordinates supplier business reviews. Coordinates the development, aggregation and communication of supplier KPIs and performance. Manage supplier contracts and ensures contractual compliance. Manage execution of RFP and procurement events including gathering, developing recommendations and supplier negotiations. Perform data gathering and quantitative data analysis in support of RFP benchmarking programs. Negotiate with suppliers for optimal combination of price and service of logistics purchases.

What You’ll Do

You'll be Responsible for:


  • Responsible for management of major service providers..
  • Coordinates contracts, service level agreements and statements of work.
  • Seeks relationships to strengthen our core abilities.
  • Coordinate vendor processes and methods to approve vendors.
  • Negotiate with third party vendors on fee structures as well as on statements of work.
  • Develop and ensure organizational visibility on key metrics.
  • Hold quarterly quality review of vendors.
  • Troubleshoot all vendor problems and present to leadership as needed.
  • Monitor vendor performance based on contractual agreements through the use of analytics.
  • Conduct audits.

What You’ll Need to be a Top Candidate

What You'll Need to be a Top Candidate:


Education: Bachelor’s or Master’s degree iBusiness, or other related fields required.


Experience: 8-10 years’ of industry experience required. Preferred candidate will have prior experience in vendor management related roles. Preferred candidate will possess experience in P&C insurance. 


Skills & Knowledge:

  • Strategic thinking. 
  • Strong and effective skills in problem solving and analytical reasoning.
  • Excellent verbal and written skills; ability to influence colleagues professionally and with integrity. 
  • Ability to communicate effectively and show leadership presence.
  • Strong customer/client focus while ensuring a sound control environment.
  • Detail-oriented with a high level of accuracy and time management skills.
  • Demonstrated end-to-end responsibility for identification and mitigation of process gaps related to mandated policies and procedures.
  • Demonstrated ability to monitor and analyze vendor performance data both in real time and on a cumulative basis, and make appropriate recommendations to ensure success.

Your Environment

Your Environment:


Working Conditions: Normal business office environment.  Must be able to remain in a stationary position for periods of time while constantly operating a computer and or other office productivity machinery such as a calculator or telephone.  The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery or communicate with coworkers.


Travel: 10-20% as required.


ADA: The above statements cover what are generally believed to be the principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties. 


American Integrity Insurance Group is an Equal Opportunity Employer.


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